IT support for home and business
We provide expert IT support for home and business users, including computer repairs and upgrades, Windows configuration and troubleshooting, malware removal and prevention, and performance optimization. We also offer remote support for home users and RMM solutions for small businesses.
Whether it’s BSOD errors, hardware upgrades, OS errors, boot problems, or system security with ESET, we ensure your devices remain secure and run at their best.
Computer Repairs
Computer Repairs
Pauling Computers diagnoses and fixes issues in desktops and laptops. Whether you’re dealing with BSOD errors, startup failures, or sluggish performance, we’ll troubleshoot the problem and get your system running smoothly. We handle component replacements, performance upgrades, and custom system rebuilds to enhance speed, reliability, and longevity—ensuring your device performs at its best.
Windows Configuration and Troubleshooting
Windows Configuration and Troubleshooting
We take care of everything from Windows installations and upgrades to diagnosing and fixing software issues that disrupt your workflow. Our services include configuring your operating system, optimizing performance, and resolving compatibility or functionality problems with your applications. Whether it’s troubleshooting errors, fixing boot problems, BSOD, or removing unwanted software, we ensure your system is fully optimized and running smoothly.
Malware Removal and Prevention
Malware Removal and Prevention
Pauling Computers provides both proactive and reactive malware solutions, detecting and removing malware, ransomware, worms, and viruses that threaten system stability or lead to data loss. We also strengthen security settings to prevent future threats. With ESET virus protection, we ensure comprehensive protection for both home and business users, delivering reliable, top-tier security.
Remote Support
Remote Support
We offer remote support for home users using Microsoft Quick Assist for quick fixes and diagnostics, or RustDesk for more in-depth troubleshooting and tasks. These tools ensure seamless support for everyday issues.
For businesses, we use SuperOps Remote Monitoring and Management (RMM) for continuous, proactive monitoring and advanced troubleshooting, keeping your systems running smoothly and securely. Whether it’s a simple home issue or a complex business challenge, we provide reliable, efficient support tailored to your needs.
Practical, everyday help that keeps your devices running smoothly — at home or in the office.
Proactive & Pre-emptive.
Our troubleshooting and IT support go beyond fixing one-off issues. We help you prevent problems before they start, keep your devices running smoothly, and minimise disruptions to your day. From stubborn software errors and slow performance to network problems and device conflicts, we identify the root cause quickly and offer clear, lasting solutions. Whether you’re a home user dealing with random glitches or a small business relying on stable systems, we make sure your technology stays reliable, secure, and easy to use.
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Organise Your Digital Life
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Plan Ahead With Confidence
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Strengthen Your Security Habits
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Keep Things Running Smoothly